CONSUMER ENGAGEMENT: FROM RESEARCH QUESTION TO IMPLEMENTATION

HIV research: enhancing engagement to improve ethics

An Implementation Research Approach to Evaluating Health Insurance Programs: Insights from India

One of the distinguishing features of implementation research is the importance given to involve implementers in all aspects of research, and as users of research. We report on a recent implementation research effort in India, in which researchers worked together with program implementers from one of the longest serving government funded insurance schemes in India, the Rajiv Aarogyasri Scheme (...

Consumer Engagement in Health IT: Distinguishing Rhetoric from Reality

RATIONALE Policymakers want health information technology (health IT) to support consumer engagement to help achieve national health goals. In this paper, we review the evidence to compare the rhetoric with the reality of current practice. CURRENT REALITY AND BARRIERS Our environmental scan shows that consumer demand exists for electronic access to personal health information, but that techni...

Mediating online DNA-Dialogues From public engagement to interventionist research

In a pilot project called The DNA-Dialogues online discussion boards of popular magazines featured as sites for public dialogue on genomics-related issues. As organizers and mediators of those online discussions, we experienced problems that have hardly been attended to by dialogue practitioners nor by social scientists who study and criticize public engagement activities. We illustrate those p...

What opportunities exist to improve consumer engagement in health care?

Context for this review At the request of the Robert Wood Johnson Foundation (RWJF), the nation’s largest public health philanthropy, AcademyHealth undertook a review and synthesis of recent literature to better understand the state of knowledge about consumer engagement in health care – specifically, (1) consumers’ interactions with clinicians and clinical settings and (2) their use of informa...